Will I see the same doctor every time?

Not necessarily the same individual — but every provider you see has access to your complete medical history through our platform. So whoever you see, they already know you. No starting from scratch, ever.

What countries do you serve?

We currently operate across Mexico and the European Union, with vetted local physicians licensed in each market. We're actively expanding into new destinations — stay tuned.

How does the 14-day continuous care work?

Any follow-ups you need within 14 days of your initial consult stay attached to the same case — same physician team, full context, no rebilling.

Can you coordinate my follow-up care locally?

Yes. Our providers coordinate your follow-up care near you, in the local language.

How quickly can I see a doctor?

Most consultations are available the same day and often within the hour.

Video Consultations in Mexico

Talk to an English-Speaking Doctor in Mexico.

From Mexico City to the beaches of Tulum and Cancún, talk to a vetted, English-speaking doctor by video — locally licensed, and coordinated with care nearby.

Locally licensed providersLicensed in MexicoEnglish-speaking doctorsLocal care coordination14-day episode care

Common Illnesses We Support

We treat what travel throws at you.

From a stomach bug in Mexico City to a fever on the coast in Cancún, our providers are trained for the conditions travelers and expats face most across Mexico.

Traveler's Stomach

Respiratory Infections

Fever & Viral Illness

Ongoing Care Needs

Skin & Wound Infections

Migraines & Headaches

UTIs & Kidney Infections

Eye & Ear Infections

Allergic Reactions

Our Services

See the world safely

Comprehensive safety and care before, during, and after every trip.

Your care support, all in one place

Awayward app home screen showing your next consultation and active trip

Home Page

Your care support, all in one place

Everything you need to stay healthy and supported before, during, and after your trip.

Questions

Things people ask us

See the world safely

Vetted, English-speaking doctors ready across Mexico and 10+ other countries. Care coordinated locally, wherever your trip takes you.

Book a Consultation Now Talk to Our Team

Traveling somewhere else?

See an English-speaking, locally licensed doctor by video in these destinations too.

Talk to an English-Speaking Doctor in Mexico.

We treat what travel throws at you.

Traveler's Stomach

Respiratory Infections

Fever & Viral Illness

Ongoing Care Needs

Skin & Wound Infections

Migraines & Headaches

UTIs & Kidney Infections

Eye & Ear Infections

Allergic Reactions

See the world safely

Home PageEverything you need to stay healthy and supported before, during, and after your trip.

Your care support, all in one place

Instant BookingBook a vetted, English-speaking physician licensed where you are.

Video ConsultationsTrusted providers triage anything more serious to the right level of care.

Notes & CoordinationEvery doctor sees your consultation notes and coordinates your local care.

Continuous CareProvider messaging follow-ups for 14 days to make sure your issue is fully resolved.

Your care support, all in one place

Things people ask us

Will I see the same doctor every time?

What countries do you serve?

How does the 14-day continuous care work?

Can you coordinate my follow-up care locally?

How quickly can I see a doctor?

See the world safely

Traveling somewhere else?